Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when you request an estimate, call us, send a text message, email us, or otherwise communicate with us.

This information may include:

• Your name
• Email address
• Telephone number
• Property address or service location
• Property type
• Areas you want decorated
• Preferred installation timing
• Project details, photos, and other information you submit
• How you heard about our business

Information Collected Automatically

Our website and its service providers may automatically receive limited technical information, such as your IP address, browser type, device type, referring page, pages visited, and the date and time of your visit. This information may be collected through cookies, server logs, security tools, or analytics services.

2. How We Use Information

We may use information to:

• Respond to estimate requests and service questions
• Review the property and requested decorating areas
• Prepare estimates, proposals, invoices, and scheduling information
• Contact you about your project by phone, text message, or email
• Provide installation, in-season support, and takedown services
• Maintain business and customer-service records
• Improve our website, services, and customer experience
• Protect the website, detect misuse, and prevent fraud or security incidents
• Comply with applicable legal, tax, insurance, and recordkeeping obligations

3. Phone Calls, Text Messages, and Emails

When you submit an estimate request and agree to be contacted, Magic Touch Christmas Lights may contact you at the phone number or email address you provided regarding your request, estimate, scheduling, service, payment, or related customer support.

Consent to receive communications is not a condition of purchasing services. Message and data rates may apply to text messages. You may ask us to stop nonessential communications at any time by contacting us using the information at the bottom of this page.

We do not sell or rent customer phone numbers or email addresses to third parties for their independent marketing.

4. Cookies, Analytics, and Website Tools

The website may use cookies or similar technologies needed for site functionality, security, performance, forms, and visitor analytics. Cookies are small files that may be stored on your device by your browser.

You can adjust your browser settings to block or delete cookies. Some website features may not function correctly when certain cookies are disabled.

Our website may use WordPress, Elementor, WPForms, email-delivery tools, hosting services, security tools, analytics services, and other technology providers. These providers may process limited information as needed to operate their services.

5. How Information May Be Shared

We may share information only when reasonably necessary for business operations or legal compliance, including with:

• Website hosting, form, email, security, and technology providers
• Payment, accounting, insurance, and business-support providers
• Workers, installers, subcontractors, or service partners involved in your project
• Government authorities, courts, or legal representatives when required by law
• A successor or buyer if the business is reorganized, sold, or transferred

We do not sell personal information as part of our ordinary business operations.

6. Data Retention

We retain information only for as long as reasonably necessary for estimates, customer service, scheduling, completed work, warranties or support, business records, tax and accounting requirements, dispute resolution, security, and legal compliance.

Retention periods may vary depending on the type of information and the reason it was collected. We may delete information when it is no longer reasonably needed.

7. Data Security

We use reasonable administrative and technical measures intended to protect information from unauthorized access, loss, misuse, or disclosure. However, no website, email system, text message, storage system, or internet transmission can be guaranteed to be completely secure.

Please avoid sending highly sensitive or confidential information through website forms, ordinary email, or text message.

8. Your Choices and Requests

You may contact us to request that we correct or delete personal information that you previously submitted, subject to information we must retain for legitimate business, tax, insurance, legal, or recordkeeping reasons.

You may also ask us to stop nonessential promotional emails or text messages. Service-related communications may still be sent when needed to complete or support an active project.

9. Links to Other Websites

This website may link to other websites, including Magic Touch Power Washing, social platforms, review platforms, map services, or third-party tools. Their privacy and security practices are governed by their own policies. We are not responsible for the content or privacy practices of websites we do not control.

10. Children's Privacy

This website and our services are intended for property owners, tenants, business representatives, community representatives, and other adults seeking Christmas light installation. We do not knowingly collect personal information from children under 13.

A parent or guardian who believes a child submitted personal information may contact us to request its deletion.

11. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technology providers, or legal obligations change. The revised policy will be posted on this page with a new “Last updated” date.